Frequently Asked Questions

Everything you need to know about bringing luxury comfort to your home.

What is the standard shipping time for furniture and decor?

Most in-stock items ship within 3-5 business days. Larger furniture pieces delivered via our white-glove service typically arrive within 2-4 weeks depending on your location.

Do you offer international shipping?

Currently, Four Seasons At Home ships to the contiguous United States, Canada, and select European countries. Shipping rates and duties are calculated at checkout.

What is your return policy for home textiles?

We accept returns on unused bedding, towels, and textiles within 30 days of delivery. Items must be in their original packaging with all tags attached for a full refund.

How can I track my order status?

Once your order departs our warehouse, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.

Are your wood products sustainably sourced?

Yes, we are committed to environmental responsibility. All of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure minimal ecological impact.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm for larger home investments.